Returns & Exchanges
At Spark Paws, we want you and your pet to be 100% satisfied with your purchase. If the fit isn't perfect or you've changed your mind, we offer a hassle-free 30-day return and exchange window for all unworn items.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the product is free of pet hair and signs of wear.
Print and Attach Label
Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing